SAP Business AI: Joule, LLMs & Generative AI for Beginners

About this course

AI is no longer coming to SAP. It is already here, and the SAP professionals who understand it will have a significant advantage over those who are still catching up.

This course gives you a complete, plain-English foundation in SAP Business AI. No coding experience required. No technical background needed. Just clear, structured learning that takes you from "I've heard of Joule" to "I can explain this confidently to anyone."

You will learn how Large Language Models actually work, why hallucinations happen and how to avoid them, and how SAP's Relevant, Reliable, Responsible framework makes enterprise AI trustworthy. You will understand the full SAP Business AI portfolio: Joule, Joule Agents, Embedded AI, and AI Foundation, and see exactly how they work together as a connected system.

You will develop real prompt engineering skills, learning how to write prompts that produce consistent, high-quality outputs across SAP use cases in finance, HR, and procurement. You will understand Retrieval Augmented Generation and why grounding is what separates reliable enterprise AI from an expensive guessing tool. And you will learn what it takes to build, test, evaluate, and maintain AI at enterprise scale.

Every section includes quizzes to test your knowledge, and consultant-style assignments that put you in real client scenarios, because understanding AI in theory is one thing, but being able to explain it confidently to a stakeholder is what creates career value.

By the end of this course, you will not just know what SAP Business AI is. You will be able to use it, evaluate it, advise on it, and advocate for it inside your organisation.

This is course is the foundation everything else builds on, and it starts here.

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