Microsoft Certified: AI Agent Builder Associate (AB-620)

About this course

Disclaimer: This course contains the use of artificial intelligence.

AI agents are quickly becoming the way organizations get real work done — answering questions from company knowledge, taking actions across enterprise systems, and even working together as teams. This course teaches you to build them from the ground up in Microsoft Copilot Studio, with no prior experience assumed.

We take Microsoft's official AB-620 (AI Agent Builder Associate) certification curriculum and rebuild it into a friendly, beginner-first learning journey. Instead of drowning you in jargon, every concept is explained in plain English with real analogies: a chatbot is a vending machine, an agent is a capable new colleague; RAG is an open-book exam; MCP is "USB-C for tools.

" You'll never be asked to memorize something you don't actually understand.

Across 10 modules and 49 narrated video lessons (~3 hours), you'll go from "what is an agent?

" to designing complete, enterprise-grade, multi-agent solutions. You'll plan agents properly (identity, channels, responsible AI, security, governance), build automation with agent flows and human-in-the-loop approvals, shape conversations with topics and adaptive cards, and make answers smart and trustworthy with custom prompts, custom knowledge, and grounding.

Then you'll go further: connecting enterprise knowledge with Copilot and Power Platform connectors and Azure AI Search; adding tools like computer use, MCP, and REST APIs; building multi-agent teams with Foundry, Fabric, and the A2A protocol; and integrating Azure for stronger search, bigger models, and real monitoring. Finally, you'll test, evaluate, and ship agents using application lifecycle management — and walk into the AB-620 exam genuinely confident, not just crammed.

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