Generative AI & AI Agents fundamentals for HR Professionals

About this course

AI is already inside the HR tools you use every day. Your applicant tracking system ranks candidates using AI. Your engagement survey platform summarizes comments with AI. Your learning system recommends courses with AI. The question is no longer whether HR is using AI. The question is whether you are using it thoughtfully, fairly, and with full control over the decisions that affect your people.

This course gives you that control.

Designed specifically for HR professionals with no technical background, this course takes you from understanding what generative AI and AI agents actually are in an HR context, to applying them confidently across the full employee lifecycle, to managing the risks that matter most when technology touches people decisions.

You will learn how to write effective prompts for the tasks that consume most of your week: drafting job descriptions, writing candidate communications, structuring performance feedback, summarizing engagement data, and answering policy queries. You will explore the tools HR teams are actually using, from ChatGPT and Claude for drafting and communication, to AI recruiting platforms, people analytics dashboards, HR chatbots, and enterprise HRIS systems with integrated AI.You will design repeatable AI workflows for your most time-consuming HR processes, with clear human oversight at every decision point that affects employees. And you will develop a deep understanding of the risks that are specific to HR: algorithmic bias in recruiting, data privacy and consent obligations, transparency with employees, and the regulatory requirements of the EU AI Act and GDPR as they apply to people management.

The course closes with a hands-on implementation section where you select your first use case, build a one-page adoption plan, and follow a 30-day action checklist to move from understanding to confident, structured AI use in your HR practice.

No technical background required. Just a commitment to being the HR professional who leads AI adop

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