Enterprise AI Agents: From Pilot to Production

About this course

This course contains the use of artificial intelligence.

AI technologies used in the creation of this course: AI-generated voice narration (text-to-speech), AI-assisted slide and visual generation, and AI-assisted content drafting, structuring, and editing. All course content has been reviewed for accuracy.

Most enterprise AI agent pilots never reach production. Not because the technology fails — because the business case was weak, the evals were missing, the costs surprised everyone, and security found out too late. This course teaches you how to do it right: a complete, field-tested path from a funded pilot to a governed, cost-controlled production agent system.

Based on the book Enterprise AI Agents: From Pilot to Production, this course goes beyond demos and toy examples. It also includes exclusive course-only content not in the book — including the 5-Stage Agent Maturity Model for benchmarking your organization's agent readiness. You'll learn how to select use cases executives will fund, architect agents with reasoning, memory, tools, and guardrails, build permission-aware RAG pipelines, design safe tool contracts with MCP, orchestrate multi-agent systems, run eval suites that gate your deployments, engineer costs down with routing and caching, and satisfy security, compliance, and audit requirements. Three hands-on walkthroughs — a RAG pipeline build, a tool-contract design, and an eval-suite run — show you exactly how it's done. The capstone has you design a complete production-ready agent for a real process in your own organization, so you leave with a plan you can execute on Monday morning.

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